Refund policy
Return & Refund Policy
Effective Date: December 1, 2024 · Website: https://ratedcommunity.com · Contact: rated.939@gmail.com
Return Window
Customers may request a return within 15 days of confirmed delivery.
After 15 days from the delivery date, all sales are final and non-refundable.
Return Eligibility
To qualify for a return:
- Item must be unworn
- Item must be unwashed
- Item must be in original condition
- Item must not be damaged by the customer
- Original packaging must be included (if applicable)
We reserve the right to refuse any return that does not meet these conditions.
Refunds
If a return is approved:
- Refunds will be issued to the original payment method.
- Shipping fees are non-refundable.
- Refund processing may take 5–10 business days depending on your payment provider.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, you must contact us within 5 days of delivery and provide photo evidence.
Failure to report within this timeframe may result in denial of the claim.
Final Sale Items
The following items are non-refundable:
- Items returned after 15 days
- Sale items
- Limited releases
- Gift cards
- Worn or washed items
Rated Community reserves the right to deny any return that does not comply with this policy.