Refund policy

Return & Refund Policy

Effective Date: December 1, 2024 · Website: https://ratedcommunity.com · Contact: rated.939@gmail.com

Return Window

Customers may request a return within 15 days of confirmed delivery.

After 15 days from the delivery date, all sales are final and non-refundable.

Return Eligibility

To qualify for a return:

  • Item must be unworn
  • Item must be unwashed
  • Item must be in original condition
  • Item must not be damaged by the customer
  • Original packaging must be included (if applicable)

We reserve the right to refuse any return that does not meet these conditions.

Refunds

If a return is approved:

  • Refunds will be issued to the original payment method.
  • Shipping fees are non-refundable.
  • Refund processing may take 5–10 business days depending on your payment provider.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, you must contact us within 5 days of delivery and provide photo evidence.

Failure to report within this timeframe may result in denial of the claim.

Final Sale Items

The following items are non-refundable:

  • Items returned after 15 days
  • Sale items
  • Limited releases
  • Gift cards
  • Worn or washed items

Rated Community reserves the right to deny any return that does not comply with this policy.